1. What materials do you use?
All pieces are crafted from solid 14K gold — never plated, never filled.

2. Are the gemstones natural?
Yes. We use carefully selected natural gemstones such as onyx, amethyst, peridot, and more.

3. Are your pieces hypoallergenic?
Absolutely. Our 14K gold is safe for sensitive skin and does not tarnish.

4. How long does shipping take?
U.S. orders typically arrive within 2–5 business days.

5. Do you offer returns or exchanges?
Yes, we accept returns and exchanges within 30 days of delivery (items must be unworn and in original condition).

6. How is the jewelry packaged?
Every order comes in our luxury Arlina packaging, complete with a thank-you card.

7. Do you offer custom designs?
We’re working on expanding our custom design services. For now, feel free to send us your request.